Taman Safari Indonesia

Cisarua, Jawa Barat, ID

Lokasi Pekerjaan

Deskripsi Pekerjaan

Persyaratan

• Bachelor’s degree in Hospitality Management preferred
• Minimum of 2-3 years of experience as Hotel Manager, Room Division Manager or requivalent
• Strong leadership and interpersonal skills
• Excellent communication skills, both written and verbal
• Ability to handle multiple tasks and work under pressure
• Proficiency in front office software and Microsoft Office Suite
• Having Certification in hospitality management or related field more preffered
• Ability to stand for long periods of time
• Willing to be placed at Cisarua, Bogor

Tanggung Jawab

• Manage and supervise the all team at resort hotel (Front Office, Housekeeping, Engineering, etc)
• Ensure all operational doing smooth and minimize hard complain from customer
• Train, motivate, evaluate front office staff, and conduct regular performance reviews and provide coaching for staff development
• Oversee reservation procedures, manage room availability, and review guest billing and ensure accuracy of charges
• Ensure compliance with all company policies, health and safety regulations, and industry standards
• Handle administrative duties such as reporting, managing supplies, and coordinating with other departments (e.g., housekeeping, maintenance, etc.)
• Monitoring shift reports, including revenue, occupancy, and guest feedback
• Handle difficult or escalated situations involving guests, employees, or operations
• Develop and implement solutions to resolve any issues promptly.
• Use front office software (e.g., VHP systems) for check-in/check-out, room assignments, billing, and reporting.

Fasilitas

• Gaji Kompetitif